envelopesupport@pillarassociates.com phone(803) 622-4536

Upcoming Classes for ISO 9001

There are no up-coming events

Upcoming Classes for ISO 9001 & 14001 Combined

There are no up-coming events

Upcoming Classes for 14001

There are no up-coming events

Upcoming Classes for IATF 16949

There are no up-coming events

Upcoming Classes for 45001

There are no up-coming events

Upcoming Classes for ISO 9001 & 45001 Combined

There are no up-coming events

Upcoming Classes for ISO 14001 and 45001 Combined

There are no up-coming events

Upcoming Classes for AS9100D

There are no up-coming events

Our Certified Training - Click to See the Courses

There are no events in the selected category
  2. Home |
  3. Training/Resources

This course is comprehensive training in lead auditor techniques, methodology, practices, and skills. It was designed and developed by a team who created and managed an accredited registrar. They know what training is best for lead auditors.

The course contains a solid body of quality management systems (QMS) auditing knowledge, accumulated from seven years of QMS audits.

Highlights of the session include

  • “Hands-on” training with over 15 class exercises
  • Quality management systems as required by IATF 16949:2016
  • IATF 16949:2016 requirements and intent
  • QMS historical perspective and regulations
  • QMS audit process
  • Evaluating system effectiveness
  • Evaluation of conformance
  • Audit reporting
  • Simulated audit or live audit
  • Review of automotive protocols: PPAP, SPC, APQP, FMEA, MSA

Outcome

  • An understanding of the IATF 16949 standard’s requirements and intent
  • A certificate of accomplishment (conditional on passing examination)
  • An understanding of the lead auditors responsibilities
  • How to create and execute an audit plan
  • An understanding of questioning techniques and communications
  • How to make an auditee feel at ease
  • How to determine the effectiveness of a quality management system
  • How to document nonconformances
  • Who Should Attend
  • IATF 16949 Auditors
  • IATF 16949 Implementers
  • Quality Program Managers
 

This course is an enlightening perspective on how CEOs and their staff can utilize IATF 16949 as a process improvement tool to gain efficiency in their operations while meeting the requirements of the IATF 16949 standard. It analyzes misconceptions and costs of establishing a process improvement program and how the decisions made while creating a quality management system determines a company’s operating standards. Example situations will show how senior managers must control the future of their company by involving themselves in this critical activity.

Highlights of the session include

  • The Importance of the CEO’s involvement
  • Using IATF 16949 as a tool to Support Business Process Improvement
  • Introduction to IATF 16949 and Overview of the Requirements
  • Background and Costs of a QMS
  • Process Improvement Elements and Clauses
  • Specific examples of Process Improvement in various companies
  • Implementation and Delegation of a QMS.

Who Should Attend

  • CEOs
  • Executive Managers
  • Managers

Outcome

  • A strategy for implementing IATF 16949 in your company as a cost reduction tool
  • An understanding of the standard’s requirements
  • Organizing resources and delegating responsibilities for the program
  • How to budget program costs and maximize your return on investment
  • Keys to gaining cooperation from your employees.
 

Participants will gain a strong working knowledge of the IATF 16949:2016/ISO 9001:2015 requirements, implications and interpretations.

Highlights of the session include

  • Base Requirements and objectives of IATF 16949:2016 and ISO 9001:2015
  • Automotive process-approach and risk-based auditing strategies
  • Clarification of the new and additional requirements
  • The responsibilities of top management
  • Leadership
  • Documentation and implementation of the Quality Management System
  • The Registration Process
  • Time saving practices and use of resources

Who Should Attend

  • Executive Managers
  • Managers and Leaders
  • Quality Assurance Personnel
  • Supervisors
  • Internal Quality Auditors
  • Management Representatives
  • Quality Management System Project Managers.

Outcome

  • Gain an understanding of IATF 16949:2016 and ISO 9001:2015
  • Learn control plan requirements
  • Learn what auditors look for
  • Understand documentation requirements
  • Time-saving advice.

Course Length

  • 16 hours (2 days).
 

IATF 16949 is a globally recognized quality management standard specifically tailored for the automotive industry. Here are some key benefits of undergoing IATF 16949 training:

  1. Improved Quality Management System (QMS):
    • Consistency and Standardization: Training helps organizations implement a consistent quality management system across all operations, reducing variability and errors.
    • Continuous Improvement: It promotes a culture of continuous improvement, encouraging organizations to regularly evaluate and enhance their processes.
  2. Enhanced Customer Satisfaction:
    • Meeting Customer Requirements: Training ensures that employees understand and can meet the stringent requirements of automotive customers, which can lead to higher satisfaction levels.
    • Fewer Defects: By focusing on preventive actions, there's a decrease in defective products, which directly impacts customer satisfaction and reduces warranty claims.
  3. Operational Efficiency:
    • Process Optimization: Learning how to apply IATF 16949 principles can lead to more efficient processes, reducing waste and operational costs.
    • Risk Management: Better risk assessment and management strategies can prevent issues before they arise, saving time and resources.
  4. Market Access and Business Growth:
    • Global Recognition: IATF 16949 certification opens up opportunities for business with major automotive manufacturers who often require suppliers to be certified.
    • Competitive Advantage: It can differentiate your company from competitors, especially in bidding for new contracts or expanding into new markets.
  5. Legal and Regulatory Compliance:
    • Compliance: Training helps ensure compliance with industry regulations and standards, which can mitigate legal risks and fines.
  6. Employee Development:
    • Skill Enhancement: Employees gain specific skills related to quality management, problem-solving, and process improvement, which are valuable in the automotive sector and beyond.
    • Teamwork and Communication: The training often includes modules on team dynamics and communication, fostering better collaboration within the organization.
  7. Supplier Relationship Management:
    • Better Supplier Quality: By understanding IATF 16949, companies can better manage their supply chain, ensuring suppliers also meet high-quality standards.
  8. Reduction in Costs:
    • Waste Reduction: By improving processes and reducing defects, there's a direct impact on lowering costs associated with rework, scrap, or returns.
  9. Audit Preparedness:
    • Efficient Audits: Regular training prepares organizations for both internal and external audits, making them less disruptive and more productive.
  10. Brand Reputation:
    • Trust and Reliability: Companies known for adhering to high-quality standards like IATF 16949 are often perceived as more reliable and trustworthy.

By investing in IATF 16949 training, companies not only align themselves with one of the automotive industry's premier quality standards but also pave the way for operational excellence and market success.

iatf training meetingThe best way to learn about IATF 16949 training involves several approaches:

Accredited Training Providers: Look for certified training organizations that offer specialized IATF 16949 courses. Many providers offer both online and in-person training programs designed for different levels, from beginners to lead auditors.

IATF 16949 Standard Documentation: Familiarize yourself with the standard itself by reading the official IATF 16949 documentation, which outlines its requirements for automotive quality management systems.

Automotive Industry Associations: Engage with industry associations such as AIAG (Automotive Industry Action Group) for webinars, workshops, and resources related to IATF 16949 training.

Corporate Training: Some automotive companies offer internal training to employees, particularly for those involved in quality assurance and supplier development.

Certification Bodies: Many certification bodies provide IATF 16949 training as part of their audit and certification services. They often offer foundational courses, internal auditor training, and lead auditor certifications.

Combining these approaches will give you a solid understanding of IATF 16949 requirements and how to implement them effectively.

Learn more from Pillar Management and schedule you next training session.
 

This training workshop provides a step-by-step process for the identification of Aspects associated with any company preparing an Environmental Management System (EMS). The identification of company’s aspects and how those aspects interact or impact the environment is the heart and soul of any Environmental System. Aspects are also the most misunderstood topic in any environmental program This two-day course provides a through an understanding of the topic using a strong combination of lectures, workshops, exercises and group discussion. The course also incorporates a virtual visit to Lone Mountain Mining. This 45-minute slide presentation allows the student to actually see examples of aspects. Tools and techniques for prioritizing aspects are presented and exercises are explained so those students can apply these skills to their own company aspects.

Benefits

  • Learn the least understood topic in any EMS
  • Provides a comprehensive understanding of aspects.
  • Demonstrates tools for identifying a companies aspects
  • Explains methods for prioritizing aspects
  • Provides analytic tools for determining impacts
  • Helps identify positive impacts
  • Explains methods to address negative impacts
  • Provides methods for integrating aspects into a company’s comprehensive environmental management system.

Topics

  • What is an aspect
  • How should they be identified
  • How should they be prioritized
  • What impact do the aspects have on the environment
  • Types of impacts
  • How does a company integrate aspects and impact into their EMS.

Who Should Attend

  • The training is tailored for environmental personnel, managers, supervisors, and engineers.

Outcome

  • A full understanding of aspects and how to apply analytic tools to address them in an Environmental Management System
 

This course is designed to prepare participants on how to become internal quality auditors. They will learn basic auditing concepts, the key characteristics of a successful auditor, the design and development of an audit plan, schedule, checklist, report and how to document nonconformances.

Highlights of this session include

  • Purpose and scope of an internal quality audit
  • Basic auditing concepts and the auditing process
  • Key characteristics of an 14001 auditor
  • Design & development of an audit plan and schedule
  • Audit checklists
  • Documenting nonconformances
  • Audit reports
  • Common problems in an internal quality audit
  • 14001 Internal quality audits and continuous Improvement.

Topics

  • How to create an internal 14001 quality audit program in your company that helps you reduce operating costs
  • How to select and train auditors
  • How to create and execute an audit plan
  • An understanding of questioning techniques and communications
  • How to make an auditee feel at ease
  • How to determine the effectiveness of a quality management system.

Who Should Attend

  • Internal Auditors
  • Quality Managers
  • Management System Personnel
  • Supervisors
  • Management Representatives.

Outcome

  • A full understanding of aspects and how to apply analytic tools to address them in an Environmental Management System.
 

This course is comprehensive training in lead auditor techniques, methodology, practices, and skills. It was designed and developed by a team who created and managed an accredited registrar. They are lead auditors and know what training is best for lead auditors.

A slide presentation visually illustrates an actual company’s environmental aspects, a unique feature only in this course. Additionally, the course contains a solid body of environmental auditing knowledge accumulated from five years of EMS audits.

On successful completion of this course and post course assessment, participants will receive a Certificate of Attainment for the following internationally recognized competency units:

  • EXEMPLAR GLOBAL-EM (Environmental Management Systems)
  • EXEMPLAR GLOBAL-AU (Management Systems Auditing)
  • EXEMPLAR GLOBAL-TL (Leading Management System Audit Teams)

The modules above are certified under the EXEMPLAR GLOBAL Training Provider Examination Certification Scheme for environmental management system auditors and will enable successful participants to apply to EXEMPLAR GLOBAL for certification as a provisional auditor.

Highlights of the session include

  • “Hands-on” training with over 30 class exercises
  • Environmental Management Systems
  • EMS Historical Perspective and Regulations
  • EMS Audit Process
  • Evaluating System Effectiveness
  • Evaluation of Conformance
  • Audit Reporting.

Outcome

  • A strategy for implementing ISO 14001 in your company
  • An understanding of the standard’s requirements
  • How to create an internal quality audit program in your company
  • How to select and train auditors
  • How to create and execute an audit plan
  • An understanding of questioning techniques and communications
  • How to make an auditee feel at ease
  • How to determine the effectiveness of an environmental management system.

Who Should Attend

  • ISO 14001 Auditors
  • ISO 14001 Implementers
  • EMS Managers
 

This workshop provides customized training programs for companies in a group setting to develop and implement environmental management systems which conform to ISO 14001.

The participants meet twice a month for six months (12 sessions) with experienced and certified lead auditors. Each day session reviews 1or more elements of the standard and explain the requirements that must be put in practice and possibly documented. At the following session, the procedures created by the attendees at the last training session are critiqued (privately) by the instructors.

The program includes a one-day pre-assessment audit by a certified lead auditor.

Benefits

  • Generates significant cost savings for training through economies of scale.
  • Improves a company’s overall environmental programs.
  • Improves and enhances customer satisfaction.
  • Puts standardized processes in place.
  • Allows companies to learn from each other in a collaborative setting while maintaining individual identities.
  • Offers experienced, certified lead auditors as trainers who deliver the valuable hands-on experience and working knowledge of the accreditation process.
  • Provides a structured program that allows a company to create and implement a system with limited financial resources.
  • Allows companies to market themselves as ISO 14001 conforming suppliers.

Topics

  • Design and development of a quality management system (all applicable elements).
  • Review and evaluation of created practices and procedures by the participants.

Who Should Attend

  • The training is tailored for environmental personnel, managers, supervisors, and engineers.

Outcome

  • A fully documented environmental management system for your company at the end of six months.
  • A one-day pre-assessment audit at your company when all the documentation is completed. This audit will be conducted in accordance to a registrar’s procedures.

An audit programme should be established which can include audits addressing one or more management system standards or other requirements, conducted either separately or in combination (combined audit).

The extent of an audit programme should be based on the size and nature of the auditee, as well as on the nature, functionality, complexity, the type of risks and opportunities, and the level of maturity of the management system(s) to be audited.

The functionality of the management system can be even more complex when most of the important functions are outsourced and managed under the leadership of other organizations. Particular attention needs to be paid to where the most important decisions are made and what constitutes the top management of the management system.


19011:2018 PDCA Audit Process

Construction Worker 20024

The primary objective of this training course is to instruct Occupational Health and Safety (OH&S) auditors in the principles and practices specific to auditing for conformance with the national and internationally accepted norms and regulations relating to OH&S requirements.

A slide presentation visually illustrates an actual company’s OH&S hazards, a unique feature only in this course. Additionally, the course contains a solid body of OHSAS auditing knowledge.

On successful completion of this course and post course assessment, participants will receive a Certificate of Attainment for the following internationally recognized competency units:

  • EXEMPLAR GLOBAL-OH (Occupational Health & Safety Management Systems)
  • EXEMPLAR GLOBAL-AU (Management Systems Auditing)
  • EXEMPLAR GLOBAL-TL (Leading management System Audit Teams)

The modules above are certified under the EXEMPLAR GLOBAL Training Provider Examination Certification Scheme for occupational health and safety management system auditors and will enable successful participants to apply to EXEMPLAR GLOBAL for certification as a provisional auditor.

How You Will Benefit:

Meet the training requirements for auditor certification for OH&S audits

Understand the requirements of the OHSAS 45001 standard

Integrate OH&S audits with other management system audits

Benefit from “lessons learned” by experienced auditors

Agenda

  • Introduction to ISO 45001 and interpret the requirements
  • Outline of the responsibilities of the Lead Auditor and Auditor
  • Principles of National & International Legislation
  • Risk Assessment principles and approach
  • Risk control – Identify, understand, and manage health and safety hazards and risks
  • Policy development
  • Planning, Implementation, and Operation of an audit program
  • Document Review
  • Management Review
  • Audit Planning and approach
  • On-site verification – approach and techniques
  • Conducting the audit
  • The Process Approach
  • To be able to measure the efficiency and effectiveness of a process
  • Writing nonconformances – issues and approaches
  • Checking and Corrective Action

Who Should Attend:

  • 3rd party auditors
  • Internal audit managers and internal auditors
  • Consultants
  • OHSAS Managers
  • ISO Management Representatives
 

ISO 45001 is an international standard for occupational health and safety management systems (OHSMS). Training for ISO 45001 typically covers a broad range of topics to ensure organizations can effectively implement and manage health and safety practices. Here are some of the key topics usually included in ISO 45001 training:

  1. Introduction to ISO 45001:
    • Overview of the standard, its structure, and its benefits.
    • History and development of ISO 45001.
  2. Understanding the High-Level Structure (HLS):
    • Explanation of how ISO 45001 aligns with other ISO management system standards through the use of a common framework.
  3. Context of the Organization:
    • Understanding internal and external issues that can affect occupational health and safety.
    • Identifying the needs and expectations of workers and other interested parties.
  4. Leadership and Worker Participation:
    • The role of top management in OHSMS.
    • Worker involvement, consultation, and participation in health and safety processes.
  5. Planning for OHSMS:
    • Hazard identification, risk assessment, and determining controls.
    • Legal and other requirements.
    • Setting OHS objectives and planning to achieve them.
  6. Support:
  7. Operation:
    • Operational planning and control.
    • Emergency preparedness and response.
  8. Performance Evaluation:
    • Monitoring, measurement, analysis, and evaluation of OHS performance.
    • Internal audits.
    • Management review of the OHSMS.
  9. Improvement:
  10. Risk Management:
    • Detailed methodologies for risk assessment and risk control in the context of health and safety.
  11. Legal and Regulatory Compliance:
    • Understanding relevant OHS legislation, regulations, and how to keep up to date with changes.
  12. Integration with Other Management Systems:
    • How ISO 45001 can be integrated with other management systems like ISO 9001 (quality) or ISO 14001 (environmental management).
  13. Implementation and Auditing:
    • Practical steps for implementing ISO 45001 in an organization.
    • Conducting internal audits, preparing for external audits, and certification processes.
  14. Cultural Change and Behavioral Safety:
    • Strategies to foster a positive safety culture and encourage safe behaviors at all levels of the organization.
  15. Case Studies and Best Practices:
    • Real-world examples of ISO 45001 implementation, challenges faced, and solutions applied.

Training programs might vary in depth depending on whether they are aimed at general awareness, internal auditing, or for those who will be leading the implementation of the system. Some programs might also include practical exercises, workshops, or simulations to solidify understanding and application of the concepts.

“A Practical Approach to ISO 9001” This is a two-day structured seminar and workshop. The CEO and staff are introduced to the ISO 9001 series of standards. Each of the requirements is described. An interpretation for each is presented. The intent and rationale of each topic are reviewed. Best practices examples for each requirement is illustrated. The participants have then posed questions concerning their proposed system. The answers to the over 200 questions addressing the 20 elements of ISO 9001 standard become the unique defining characteristics of the firms Quality Management System. Each of the decisions is reviewed and possibly challenged by the facilitator who has assessed over 250 other firms Quality Management Systems.

Highlights of the session include

  • The importance of the CEO’s involvement
  • Using ISO 9001 as a tool to support business process improvement
  • Background and costs of a QMS
  • Process improvement elements and clauses
  • Implementation and delegation of a QMS
  • Improving profits through ISO 9001

Outcome

  • A strategy for implementing ISO 9001 in your company as a cost-reduction tool
  • An understanding of the standard’s requirements
  • Organizing resources and delegating responsibilities for the program
  • How to budget program costs and maximize your return on investment
  • Keys to gaining cooperation from your employees

Who Should Attend

  • Executive Management
  • CEO

Course Length

  • Two-days Note: Since the key management personnel will be attending the session it is suggested that it be looked at as a retreat and held off-site where interruptions will be held to a minimum (weekends are often scheduled for this session).
 

This course is designed to instruct companies how to document “value-added” policies and procedures for the quality management system. Each element and clause of the standard is reviewed from an implementation and process improvement perspective. Relationships between elements of the standard are analyzed and the documentation structure and hierarchy of a quality management system is also defined. A common documentation format is analyzed and the importance of readability and clarity is discussed. The student will also learn how to implement the documentation and to understand the basics of document and data control.

Highlights of the course include

  • Introduction to ISO 9001 and Overview
  • Elements of the Standard
  • Process Improvement Elements and Clauses
  • Documentation Hierarchy and Structure (Level I, II and III)
  • Standard documentation format
  • Documentation strategy
  • Comparison of current documents to the requirements of the standard
  • Readability and clarity
  • Implementation and Delegation of a QMS
  • Discussion of Element 4.5 “Document Control”

Who Should Attend

  • Executive Management Managers
  • Quality Assurance Personnel
  • Internal Quality Auditors

Outcome

  • How to create a documented quality management system that can be easily implemented and maintained.
  • How to utilize the standard as a continuous improvement and cost reduction tool.
  • How to write value added procedures and documents.
  • How to implement the procedures and get employee cooperation and feedback.

Course Length

  • Eight hours (one-day)
 

Implementing and maintaining an ISO 9001 management system requires continuous education and adherence to quality standards. Online training can significantly enhance the effectiveness of your ISO 9001 management system in several ways:

  1. Enhanced Understanding of Standards: Online training provides comprehensive modules that cover the ISO 9001 requirements in detail, ensuring all employees understand the standards and how to implement them effectively.

  2. Consistent Training: With online training, every employee receives the same high-quality content, ensuring a uniform understanding of ISO 9001 principles across the organization. This consistency is crucial for maintaining standardization and compliance.

  3. Flexibility and Convenience: Employees can access online training at their convenience, allowing them to learn at their own pace without disrupting their work schedules. This flexibility helps ensure that training is completed thoroughly and efficiently.

  4. Cost-Effective Solution: Online training eliminates the need for physical materials, travel, and venue costs associated with traditional training methods. This cost-effective approach allows organizations to allocate resources more efficiently.

Read more: How can your ISO 9001 management system improve with online training?

This course is designed to instruct participants how to become internal quality auditors. They will learn basic auditing concepts, the key characteristics of a successful auditor, the design and development of an audit plan, schedule, and audit checklist and report and how to document nonconformances. This course also covers how a well planned internal auditing program can result in continuous improvement.

Highlights of the session include

  • Purpose and Scope of an Internal Quality Audit
  • Basic Auditing Concepts and the Auditing Process
  • Key Characteristics of an Auditor
  • Design & Development of an Audit Plan and Schedule
  • Audit Checklists
  • Documenting Nonconformances
  • Audit Reports
  • Common Problems in an Internal Quality Audit
  • Internal Quality Audits and Continuous Improvement

Outcome

  • How to create an internal quality audit program in your company that helps you reduce operating costs.
  • How to select and train auditors.
  • How to create an audit plan.
  • An understanding of questioning techniques and communications.
  • How to make an auditee feel at ease.
  • How to determine the effectiveness of a quality management system.
  • Who Should Attend:
  • Internal Quality Auditors
  • Managers
  • Quality Assurance Personnel
  • Supervisors

Course Length

  • Two-days. Note: A third day of conducting an actual audit can be added
 

This course is an enlightening perspective on how CEOs and their staff can utilize ISO 9001 as a process improvement tool to gain efficiency in their operations while meeting the requirements of the ISO 9001 standard. It analyzes misconceptions and costs of establishing a process improvement program and how the decisions made while creating a quality management system determines a company’s operating standards. Example situations will show how senior managers must control the future of their company by involving themselves in this critical activity.

Highlights of the session include:

  • The Importance of the CEO’s involvement
  • Using ISO 9001 as a Tool to Support Business Process Improvement
  • Introduction to ISO 9001 and Overview of the Standard
  • Background and Costs of a QMS
  • Process Improvement Elements and Clauses
  • Specific examples of Process Improvement in various companies
  • Implementation and Delegation of a QMS

Who Should Attend:

  • CEO
  • Executive Managers
  • Managers

Outcome:

  • A strategy for implementing ISO 9001 in your company as a cost reduction tool.
  • An understanding of the standard’s requirements.
  • Organizing resources and delegating responsibilities for the program.
  • How to budget program costs and maximize your return on investment.
  • Keys to gaining cooperation from your employees.

Course Length:

  • Four-hours (1/2 day)
 

This course is comprehensive training in lead auditor techniques, methodology, practices, and skills. It was designed and developed by a team who created and managed an accredited registrar. They know what training is best for lead auditors.

The course contains a solid body of quality management systems (QMS) auditing knowledge, accumulated from seven years of QMS audits.

On successful completion of this course and post course assessment, participants will receive a Certificate of Attainment for the following internationally recognized competency units:

  • EXEMPLAR GLOBAL-QM (Quality Management Systems)
  • EXEMPLAR GLOBAL-AU (Management Systems Auditing)
  • EXEMPLAR GLOBAL-TL (Leading Management System Audit Teams)

The modules above are certified under the EXEMPLAR GLOBAL Training Provider Examination Certification Scheme for quality management system auditors and will enable successful participants to apply to EXEMPLAR GLOBAL for certification as a provisional auditor.

Highlights of the session include:

  • “Hands-on” training with over 15 class exercises
  • Quality management systems as required by ISO 9001
  • ISO 9001 requirements and intent
  • QMS historical perspective and regulations
  • QMS audit process
  • Evaluating system effectiveness
  • Evaluation of conformance
  • Audit reporting
  • Simulated audit or live audit

Outcome:

  • An understanding of the ISO 9001 standard’s requirements and intent
  • A certificate of accomplishment ( conditional on passing examination)
  • An understanding of the lead auditors responsibilities
  • How to create and execute an audit plan
  • An understanding of questioning techniques and communications
  • How to make an auditee feel at ease
  • How to determine the effectiveness of a quality management system
  • How to document nonconformances

Who Should Attend:

  • ISO 9001 Auditors
  • ISO 9001 Implementers
  • Quality Program Managers

Participants will gain a strong working knowledge of the ISO 9001 requirements, implications and interpretations.

Highlights of the session include:

  • Base Requirements and Objectives of the Standard Management
  • Responsibilities Documentation of the Quality Management System
  • Implementation of the Quality Management System The Registration Process

Who Should Attend:

  • Executive Managers
  • Managers
  • Quality Assurance Personnel
  • Supervisors
  • Internal Quality Auditors

Course Length:

  • 8 hours (one-day)

ISO 45001 is an international standard for occupational health and safety management systems (OHSMS). Training for ISO 45001 typically covers a broad range of topics to ensure organizations can effectively implement and manage health and safety practices. Here are some of the key topics usually included in ISO 45001 training:

  1. Introduction to ISO 45001:
    • Overview of the standard, its structure, and its benefits.
    • History and development of ISO 45001.
  2. Understanding the High-Level Structure (HLS):
    • Explanation of how ISO 45001 aligns with other ISO management system standards through the use of a common framework.
  3. Context of the Organization:
    • Understanding internal and external issues that can affect occupational health and safety.
    • Identifying the needs and expectations of workers and other interested parties.
  4. Leadership and Worker Participation:
    • The role of top management in OHSMS.
    • Worker involvement, consultation, and participation in health and safety processes.
  5. Planning for OHSMS:
    • Hazard identification, risk assessment, and determining controls.
    • Legal and other requirements.
    • Setting OHS objectives and planning to achieve them.
  6. Support:
  7. Operation:
    • Operational planning and control.
    • Emergency preparedness and response.
  8. Performance Evaluation:
    • Monitoring, measurement, analysis, and evaluation of OHS performance.
    • Internal audits.
    • Management review of the OHSMS.
  9. Improvement:
  10. Risk Management:
    • Detailed methodologies for risk assessment and risk control in the context of health and safety.
  11. Legal and Regulatory Compliance:
    • Understanding relevant OHS legislation, regulations, and how to keep up to date with changes.
  12. Integration with Other Management Systems:
    • How ISO 45001 can be integrated with other management systems like ISO 9001 (quality) or ISO 14001 (environmental management).
  13. Implementation and Auditing:
    • Practical steps for implementing ISO 45001 in an organization.
    • Conducting internal audits, preparing for external audits, and certification processes.
  14. Cultural Change and Behavioral Safety:
    • Strategies to foster a positive safety culture and encourage safe behaviors at all levels of the organization.
  15. Case Studies and Best Practices:
    • Real-world examples of ISO 45001 implementation, challenges faced, and solutions applied.

Training programs might vary in depth depending on whether they are aimed at general awareness, internal auditing, or for those who will be leading the implementation of the system. Some programs might also include practical exercises, workshops, or simulations to solidify understanding and application of the concepts.

5.1 In general an audit program should be established which can include audits addressing one or more management system standards or other requirements, conducted either separately or in combination (combined audit).

The extent of an audit program should be based on the size and nature of the auditee, as well as on the nature, functionality, complexity, the type of risks and opportunities, and the level of maturity of the management system(s) to be audited.

The functionality of the management system can be even more complex when most of the important functions are outsourced and managed under the leadership of other organizations. Particular attention needs to be paid to where the most important decisions are made and what constitutes the top management of the management system.

In the case of multiple locations/sites (e.g. different countries), or where important functions are outsourced and managed under the leadership of another organization, particular attention should be paid to the design, planning and validation of the audit program.

In the case of smaller or less complex organizations the audit program can be scaled appropriately.

In order to understand the context of the auditee, the audit program should take into account the auditee’s:

  • organizational objectives;
  • relevant external and internal issues;
  • the needs and expectations of relevant interested parties;
  • information security and confidentiality requirements.


The planning of internal audit programs and, in some cases programs for auditing external providers, can be arranged to contribute to other objectives of the organization.

The individual(s) managing the audit program should ensure the integrity of the audit is maintained and that there is not undue influence exerted over the audit.

Audit priority should be given to allocating resources and methods to matters in a management system with higher inherent risk and lower level of performance.

Competent individuals should be assigned to manage the audit program.

The audit program should include information and identify resources to enable the audits to be conducted effectively and efficiently within the specified time frames. The information should include:

a) objectives for the audit program;
b) risks and opportunities associated with the audit program (see 5.3) and the actions to address them;
c) scope (extent, boundaries, locations) of each audit within the audit program;
d) schedule (number/duration/frequency) of the audits;
e) audit types, such as internal or external;
f) audit criteria;
g) audit methods to be employed;
h) criteria for selecting audit team members;
i) relevant documented information.

Some of this information may not be available until more detailed audit planning is complete.

The implementation of the audit program should be monitored and measured on an ongoing basis (see 5.6) to ensure its objectives have been achieved. The audit program should be reviewed in order to identify needs for changes and possible opportunities for improvements (see 5.7).

dot planThe audit client must ensure the audit program objectives are clearly stated and used to direct the planning and implementing the audits.  This will help ensure the audit program is implemented effectively.  Audit program objectives must be consistent with the audit client’s strategic business direction and support management system policy and objectives.

The objectives can be based on the following:

a) needs and expectations of external and internal relevant interested parties
b) product, service and project characteristics
c) requirements for processes, products, services and projects, and any changes to them;
d) management system requirements;
e) any stated need for evaluation of external providers;
f) auditee’s level of performance
g) maturity of the management system(s), as reflected in relevant performance indicators (e.g. KPIs),
h) the occurrence of nonconformities or incidents or complaints from interested parties;
i) identified risks and opportunities
j) results of previous audits

Here are some examples of audit objectives:

  • identify opportunities to improve the management system
  • help the auditee determine the context of the organization
  • evaluate risks and determine methods to address them
  • conform to all relevant requirements, e.g. legal, statutory and regulatory requirements, compliance commitments, requirements to become certified by a Certification Body (CB)
  • determine maintain confidence level in the capability of an external provider;
  • measure the management sytem
  • keep the management system aligned with the strategic direction of the organization.


Return to the ISO 19011 PDCA Audit Process Diagram

More Articles ...

  1. 5.3 Determining and evaluating audit program risks and opportunities
  2. 5.4 Establishing the audit program
  3. 5.5 Implementing audit program
  4. 5.6 Monitoring audit program
  5. 5.7 Reviewing and improving audit program
  6. 6.2 Initiating audit
  7. 6.3 Preparing audit activities
  8. 6.4 Conducting audit activities
  9. 6.5 Preparing and distributing audit report
  10. 6.6 Completing audit
  11. 6.7 Conducting audit follow-up
  12. Virtual OH&S ISO 45001 Lead Auditor Course

Subcategories

IATF 16949 Courses

Virtual Training

Page 1 of 2

Consulting Locations

What Interests Our Customers Most

Consulting Locations

Virtual Training Courses

Register for Training Class By City

 TAGS