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Dr DemingIn the mid 1980’s when ISO 9001 made its debut, Dr. Deming was dismayed at the prospect of standards ever being the solution to competitive quality in the U.S. But with the redesign of Element 5.1, if only 30 years late..., I think he would feel like we are finally getting it right. Like it or not, most organizations today are bound to meet and address the requirements of these management system standards, a whole different article…

Point #7 of Deming’s Total Quality Management Principles:

Adopt and institute leadership

ISO 9001 5.1 Leadership & Commitment

j) Supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility.
Read more: What would Dr. Deming think of Management Systems and the Call for Leadership?

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