The International Organization for Standardization (ISO) is the world's largest developer of voluntary International Standards. The standards offer solutions and best practices for almost all types of technology and business, helping companies and organizations to increase performance while protecting consumers. The ISO 9001 Quality Standard for manufacturing provides a number of benefits to the organization.
Increased efficiency – Creating a ISO 9001 Quality Management System requires that processes and procedures which are based on a quality focus are created and maintained. This results in increased production efficiency.
Increased revenue – by increasing efficiency, profit improves. Also by marketing the certification the organization can win more contracts. Further, high margin contracts can be persued.
Improved employee morale – ensuring all employees are working
together on one agenda improve overall teamwork and can reduce errors and increase productivity.
Improved customer satisfaction – institutional feedback is built into the standard. With it you ensure a feedback system to help understand customer needs, identify areas for improvement and reduce wasted resources.
Continuous improvement – a major component is to create systems for improvement. Using non-conformity reporting and trend analysis, you can spot areas for improvement and stay ahead of the competition.
Improved decision making – ensure the business decisions you make are beneficial long term by basing them on facts. The Quality Manaement System provides key metrics and feedback methods that generate objective evidence of processes and procedures.
Better supplier relationships – business has credibility through the reputation of ISO 9001, providing suppliers with greater confidence in what you do.
Improved record keeping – as with any management system, ISO 9001 ensures you document your processes from start to finish. Helping you to handle customer complaints and improve process efficiency.
International recognition – the ISO standard recognised in approximately 188 countries. Being certified, the ISO 9001 can help you to access international trade.